Policies & Compliance

IBEX Global Inspections Inc. is committed to providing reliable, accurate and technically competent inspection services in accordance with ISO/IEC 17020, applicable industry standards and contractual requirements.

IBEX operates as an independent Type A Inspection Body, committed to impartiality, objectivity and integrity in all inspection activities.

Impartiality & Independence

We identify and manage potential conflicts of interest and ensure that commercial, financial or other pressures do not influence inspection findings or decisions.

IBEX is committed to protecting all confidential information obtained during inspection activities.

Confidentiality & Information Security

Client information, inspection reports and related records are handled securely, with access restricted to authorized personnel and disclosure permitted only when legally required or otherwise authorized.

IBEX respects the privacy of clients, employees and website visitors.

Privacy Policy

We collect, use, store and protect personal information in accordance with applicable data protection and privacy laws in the jurisdictions where we operate.

We implement appropriate security measures to prevent unauthorized access, disclosure or misuse of personal information.

Complaints & Appeals

IBEX maintains a transparent, impartial and documented process for handling complaints and appeals related to its inspection activities.

All submissions are registered, reviewed and resolved in accordance with established procedures. Decisions are made or reviewed by personnel who were not involved in the original inspection activities concerned.

Clients and interested parties may submit complaints or appeals through our online submission form.